Human Centred IT Support

What's the Most Common Mistake People Make About IT? The most common mistake people make about IT is thinking it's just about the machines. We see this a lot in our workshop - a machine on the bench, a panicked phone call, a business that lost a morning of work. But every technology innovation and every IT project is, at its heart, a human-interest story. Why is Human Centred IT Important? IT services should always remember that they are delivering a service to people, not just machines. We'd recommend taking a step back to think about how the technology will be used by the people in your business or home. For example, if you're setting up a new Wi-Fi network , consider who will be using it and what devices they will be using to access it. How Can I Make My IT More Human Centred? One way to make your IT more human-centred is to think about the people who will be using the technology. We see a lot of businesses and homes who have invested in technology, but haven't thought about how it will be used. For example, a business might invest in a new cloud service , but not think about how their staff will access it, or what training they might need. By taking the time to think about the people who will be using the technology, you can make sure that your IT is working for you, not against you. What are the Benefits of Human Centred IT? The benefits of human-centred IT are numerous. By taking the time to think about the people who will be using the technology, you can improve produc