CefniTech Care Plans
Our Promise To You
Simplifying IT, Empowering You
At CefniTech, our goal is simple, to take the stress out of technology.
Whether you’re a home user or a business owner, we provide proactive support, reliable solutions, and expert guidance so your tech runs smoothly day after day.
From fixing slow computers to securing networks and preventing costly downtime, we’re here to protect, maintain, and optimise your technology, giving you complete peace of mind.
Why Choose a CefniTech Care Plan?
By joining one of our Care & Support Plans, you gain access to exclusive benefits designed to keep your technology safe, secure, and stress-free:
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Are you running a business but don’t want the expense and hassle of hiring full-time IT staff?
With a CefniTech Care Plan, we act as your dedicated IT department, delivering all the support you need, without the overheads. From monitoring your systems to managing backups, security, and troubleshooting, we keep your business running smoothly so you can focus on growth.
CefniTech Care Plans
Choose the Plan That’s Right for You
Our Care & Support Plans are designed to keep your technology secure, reliable, and stress-free.
Whether you’re a home user or a business, we offer two levels of cover to suit your needs.
The Standard Plan gives you essential protection with proactive monitoring, regular updates, and discounts on repairs — perfect for everyday users.
The Advanced Plan takes it further with premium features, including advanced security, deep cleaning, and even greater savings on repairs and support.
For growing companies, our Business Support Flex Plan offers tailored, scalable IT support without the cost of hiring full-time staff. It’s the ideal solution for businesses needing flexible, professional IT management as they expand.
Standard Care Plan
£
3.95
Monthly
Ideal for home users and small businesses who need reliable, affordable support to keep their devices running smoothly.
- Proactive system monitoring
- Scheduled software updates
- Regular tune-ups and maintenance
- Monthly health reports
- 10% off remote support for quick fixes
- 10% off labour for repairs
Advanced Protection Plan
£
7.95
Monthly
Designed for power users and growing businesses who want complete coverage, extra savings, and priority service.
- Everything in Standard, plus:
- Advanced virus and malware protection
- Internal and external deep cleaning
- 20% off labour for on-site repairs
- Quick fixes included via remote troubleshooting
- 25% off complex remote repair sessions
CefniFlex Support Plan
£
POA
Monthly
CefniFlex is designed to give you flexible, professional IT management without the cost and complexity of hiring full-time staff.
- Fixed monthly fee with no hidden costs
- Tailored support packages built around your business
- 24/7 remote monitoring to prevent downtime
- Access to a dedicated support portal to track and manage tickets
- Cybersecurity checks and threat prevention
- Microsoft 365 or Google Workspace backup add-on
FAQS
Frequently Asked Questions
Here’s a comprehensive FAQ set covering all CefniTech Care Plans — including Standard, Advanced, and CefniFlex Support.
These questions will help explain the plans to home users, small businesses, and larger companies, while making upselling easier.
What are CefniTech Care Plans?
CefniTech Care Plans are proactive IT support packages designed to keep your computers, laptops, and networks secure, reliable, and running smoothly.
We offer two levels of coverage for home users and small businesses:
Standard Plan – essential care with monitoring, updates, and discounts on repairs.
Advanced Plan – everything in Standard plus premium protection, deeper cleaning, and extra savings.
For growing businesses, we also offer CefniFlex Support, a scalable IT management solution with added features like 24/7 monitoring, backup services, and dedicated portal access.
We offer two levels of coverage for home users and small businesses:
Standard Plan – essential care with monitoring, updates, and discounts on repairs.
Advanced Plan – everything in Standard plus premium protection, deeper cleaning, and extra savings.
For growing businesses, we also offer CefniFlex Support, a scalable IT management solution with added features like 24/7 monitoring, backup services, and dedicated portal access.
Who are the Care Plans for?
Standard Plan – perfect for home users or very small businesses who need basic, reliable support.
Advanced Plan – ideal for power users, families with multiple devices, or small businesses that need extra protection and priority service.
CefniFlex Support – built for growing businesses that want tailored IT management without the cost of hiring in-house IT staff.
Advanced Plan – ideal for power users, families with multiple devices, or small businesses that need extra protection and priority service.
CefniFlex Support – built for growing businesses that want tailored IT management without the cost of hiring in-house IT staff.
How do the Standard and Advanced Plans differ?
The Standard Plan includes proactive monitoring, updates, tune-ups, and discounts on remote and in-shop support.
The Advanced Plan includes everything in Standard, plus advanced security, internal and external deep cleaning, higher discounts on repairs, and quick remote fixes included at no extra cost.
If you need full business-level support, including priority response, backups, and reporting, CefniFlex Support is the best choice.
The Advanced Plan includes everything in Standard, plus advanced security, internal and external deep cleaning, higher discounts on repairs, and quick remote fixes included at no extra cost.
If you need full business-level support, including priority response, backups, and reporting, CefniFlex Support is the best choice.
What is CefniFlex Support?
CefniFlex Support is a tailored, fixed-cost IT service for businesses of any size.
It includes:
24/7 monitoring to prevent issues before they happen
Access to a dedicated support portal
Optional Microsoft 365 or Google Workspace backups
Regular reports and proactive maintenance
Priority response for urgent issues
On-site visits when needed
It’s like having your own IT department, without the cost of hiring full-time staff.
It includes:
24/7 monitoring to prevent issues before they happen
Access to a dedicated support portal
Optional Microsoft 365 or Google Workspace backups
Regular reports and proactive maintenance
Priority response for urgent issues
On-site visits when needed
It’s like having your own IT department, without the cost of hiring full-time staff.
How does pricing work?
Standard and Advanced Plans – simple, per-device monthly pricing so you can easily manage your budget.
CefniFlex Support – priced per business, based on your number of devices, users, and services required. This is POA (Price on Application) to ensure you only pay for what you need.
CefniFlex Support – priced per business, based on your number of devices, users, and services required. This is POA (Price on Application) to ensure you only pay for what you need.
Can I upgrade my plan later?
Absolutely. You can start with the Standard Plan and move up to Advanced or CefniFlex Support as your needs grow.
Upgrading is quick and hassle-free, with no downtime or disruption to your service.
Upgrading is quick and hassle-free, with no downtime or disruption to your service.
Do you provide remote and on-site support?
Standard Plan – includes discounted remote support and lower rates for in-shop repairs.
Advanced Plan – adds free remote quick fixes and extra discounts on remote and on-site repairs.
CefniFlex Support – includes full remote support, plus on-site visits for critical or complex issues.
Advanced Plan – adds free remote quick fixes and extra discounts on remote and on-site repairs.
CefniFlex Support – includes full remote support, plus on-site visits for critical or complex issues.
How do I get started?
For Standard or Advanced Plans, you can sign up directly on our website and get protected right away.
For CefniFlex Support, simply contact us for a consultation, and we’ll design a plan specifically for your business.
For CefniFlex Support, simply contact us for a consultation, and we’ll design a plan specifically for your business.
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Streamline your Technology with our Trusted IT Support.
We know that running a business can be hectic. That’s where CefniTech comes in, providing the support and stability you need to keep your technology running smoothly.