Frequently Asked Questions
We’ve answered some of the most common questions we get from our clients.
If you don’t see what you’re looking for, get in touch and we’ll be happy to help.
What are your operating hours?
We’re available seven days a week, offering flexible hours to fit around your schedule:
- Monday – Friday: 8:00am – 10:00pm
- Saturday – Sunday: 10:00am – 10:00pm
We also do our best to accommodate urgent issues outside these hours where possible.
Who do you support?
CefniTech provides IT services for both home users and businesses.
- Home users: Computer repairs, upgrades, virus removal, data recovery, and more.
- Businesses: Networking, cybersecurity, cloud services, managed backups, and ongoing support.
Whether it’s fixing a laptop or managing a company’s IT systems, we’re here to help.
What services do you offer?
We cover a wide range of IT services, including:
- Computer and laptop repairs & upgrades
- Network setup, troubleshooting, and security
- Cloud backups and disaster recovery
- Cybersecurity and data protection
- Business IT support and care plans
- Remote support across the UK and beyond
You can find more details on our Services page.
How do I get in touch?
We make it easy to reach us — choose the method that works best for you:
- Phone: 07721 422537
- Email: info@cefnitech.co.uk
- WhatsApp: Message Us
- Facebook: CefniTech Solutions
- Instagram: @cefnitech
- Messenger: Chat Here
You can also click the chat bubble in the corner of our website to speak to us directly.
How much do your services cost?
Our Pricing Philosophy at CefniTech: Affordable Solutions for Your Needs
At CefniTech, we recognize the uniqueness of every project, and our pricing reflects our commitment to affordability. As technology enthusiasts, we’re dedicated to ensuring that your return to your routine, be it work or personal, is budget-friendly. Rejecting the notion of one-size-fits-all, we offer personalized pricing tailored to your specific requirements.
For a quote on our services, reaching out is easy. Feel free to contact us via:
- Phone
Additionally, you can initiate a conversation with our experts by clicking on the chat bubble situated in the corner of our website. We’re here to provide you with valuable insights and cost-effective solutions.
Where do you cover?
We provide on-site visits throughout:
- The entirety of the Isle of Anglesey
- Most parts of Gwynedd
- Up to the Llandudno area
If you’re outside these areas — don’t worry!
We offer remote support across the UK and beyond, and in some cases can arrange in-person visits further afield.
Didn’t Find the Answer? Ask Us Questions
Call us directly, send us a message, or drop us an email — we’re here to help!